Returns & Exchanges
At Smedbo, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition and packaging. If you are not completely satisfied with your purchase, we are here to help you facilitate a quick and easy return or exchange.
Initiate Your Request
Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original Smedbo packaging, ensuring all hardware and instruction manuals are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing